Recreation Refund & Credit Policy

Unless otherwise noted, refunds/credit vouchers will be processed upon request in accordance with the following policy:

  • Full refunds/credits will be issued if the recreation department cancels a program.
  • A $10.00 administrative fee will be assessed for all refunds requested by the participant.
  • The $10.00 administrative fee will be waived for credit voucher requests.
  • Refund/credit vouchers requested after the first meeting of a program will be prorated from the date of the request.
  • If you cancel your registration for a program for which the Recreation Department has paid deposits, purchased equipment or incurred other expenses on your behalf; your refund, if any, will be reduced by the amount of the expenses.
  • No refunds/credit vouchers will be issued for any reason (other than medical) after the program is half completed.
  • Refunds or reduction of fees will not be given for classes missed by the participant.
  • Refunds will not be issued for athletic teams, one-day programs or special events.
  • Refunds will be mailed directly to your home. Please allow 4-6 weeks processing time.

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